All of "The Allteksystems Products" come with a lifetime warranty which includes parts and labor. The board must be in repairable condition to be considered for the lifetime warranty meaning that it doesn't look like it has been run over by a truck, battery damage or corrosion, or you miswired the power but other than these extreme conditions your covered. Also you should know that all of the Allteksystems products are fully test before being shipped out. But we understand that things go wrong when putting a new product into a 40 year old game so we have you covered.
Before sending back a board you must first email or call us for a RMA number that will allow us to track your return much easier and faster. Plus we will also want to talk about the issue first just to make sure it’s not a game problem that’s making it look like the new product is bad. We got into this business in the mid 70’s so we have lots of experience and look forward to helping you get your game up and running with our product line.
If it is determined that the board needs to be sent in for repair we will give you an RMA number, please fill out the form on the bottom of this page using that number. After you hit the submit button you will receive an email with your info filled out in the form. Print that out and return that with your board.
We will either repair or replace as we see fit.
Return PolicyWe have a 10 day no questions asked return policy. If you find that the product doesn't meet your satisfaction, return it to us with all materials. You must first request a RMA number that will allow us to track your return. As long as the board is returned in good working order with its original packing materials, in resalable condition, we will refund your money no questions asked minus shipping cost. Make sure to insure and package the board correctly.
First look at our troubleshooting section. If that doesn't help you can email us at ALLTEKSYSTEMS